PTCL Complaint Number
PTCL Complaint Number offers a cutting-edge solution to protect user data while maintaining seamless connectivity. People and companies alike are looking for trustworthy ways to protect their communications as worries about identity theft and data breaches grow.
The PTCL Compliant Number not only addresses these apprehensions but also revolutionises the way we interact in a digitally-driven world.
A PTCL Complaint Number provides users with a unique identifier that ensures compliance with privacy regulations and shields sensitive information from unauthorised access. The importance of implementing such safe measures in light of the constantly changing digital landscape cannot be overemphasised.
Join us on this exploration as we uncover the features, benefits, and implications of integrating PTCL numbers into our daily communications landscape.
Different Ways to Acess PTCL Complaint Number:
You can approach PTCl customer care service in different ways.
SMS Complaint Service:
Use the easy PTCL SMS Complaint Service to quickly register your complaints and cut down on wait times. Just send the necessary data—the CMP, the landline number with area code, and the product code—by texting it to 1219 (BB for broadband, TV for smart TV, or LL for landline).
For instance:
CMP 04235867210 BB
Moreover, if you require assistance, simply text “Help” to 1219.
Please feel free to contact us at 1218 or [email protected] if you have any questions.
PTCL WhatsApp Services:
- Discover the freedom with PTCL official WhatsApp, enabling you to effortlessly view bills, order new services, or register complaints.
- Stay informed about PTCL products and services and exciting promotional offers through our official WhatsApp channel.
- Save 03312181218 and send ‘Hello’ to receive faster responses and better self-service choices.
Available Services:
- Obtain new service(s) swiftly
- Download apps directly to your device
- Register a new complaint effortlessly
- Access and understand your bill details
- Explore our comprehensive service offerings
- Keep track of your complaint status
- Learn through informative video tutorials
How can I use this service?
- On your phone, save 033 1218 1218 and give it any name you like.
- Then, open WhatsApp and send a ‘Hi’ message to this number. Instantly receive the main menu message, providing various service options.
- Select the preferred number from the list (Type 1 for new services, Type 2 for app downloads, Type 3 for new complaint registration, Type 4 for bill inquiries, Type 5 for service information, Type 6 for complaint status inquiries, and Type 7 for video tutorials).
Register a PTCL complaint via SMS (mobile):
- Step # 1: CMP
- Step # 2: Area code and landline number
- Step # 3: Product code (For Landline: use LL and For Broadband, use BB)
- Step # 4: Send to 05 1218 1218
- Step # 5: Receive complaint registration number
Demo:
<CMP>Space<Area code><Landline number>Space<Product Code>
A landline number of 0423586 XXXX with a complaint about broadband will send the following text:
CMP 042 3586 XXXX BB
Type “HELP” and send it to 05 1218 1218 to register complaints via SMS.
How to Check Complaint Status:
To check your complaint status, visit this link.
https://ptcl.com.pk/Complaint/Status
Add the required information.
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